By Huang Liushu
From June 1, the office hall of the Hongkou District Administrative Service Center has orderly resumed offline window services.
At present, the Center implements the "Full Reservation System". Every half an hour is a time period, and each time period is limited to 10 places. If you need to handle business on site, you need to go to the administrative service center within the reservation period with the successful SMS upon reservation.
At the initial stage of the restoration of external services, the Center opened 7 comprehensive windows and 2 service windows, which can handle 423 approval items involving 31 departments, to handle 100% of the administrative approval items of the center. Subsequently, with the gradual progress of the resumption of work and production, the Center will dynamically adjust the number of external service windows according to the requirements of pandemic prevention and control and the needs of enterprises.
According to the staff, citizens who need to handle business on the spot can make an appointment through the "Handling All Online" Hongkou channel and the "I want to reserve" column of the “Suishenban” Hongkou Flagship Store.
Citizens are required to wear masks, hold a 72 hour nucleic acid test negative certificate or a 24-hour nucleic acid sampling certificate, and enter the hall after cooperating with the "digital sentry" to complete the health verification at the entrance. In the office hall, citizens should do a good job in personal protection, wait dispersedly, take seats at intervals, and leave as soon as they finish handling the business.
At the same time, the Center encourages citizens to adopt the online handling method to "handle affairs without meeting" through the "Handling All Online" web page, the APP of “Suishenban”, as well as the Little APP of “Suishenban” on WeChat and Alipay.
If citizens encounter difficulties in handling affairs online, they can call the administrative service hotline of the Center: 25657116 or 25657574 (for market access matters), or log in to the Hongkou District channel of " Handling All Online" and click on the intelligent customer service "Xiaohong", to find a specially assigned person who will provide consultation and guidance for enterprises.